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Original topic:

Order not going through?

(Topic created on: 13/11/20 15:40)
Rubesmc
First Poster
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Galaxy S20 Series

I ordered a new phone on tuesday and set the delivery date to today. I went to check the order this morning and it still says payment pending. Is this normal or do I still have something to do? Thanks.

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ChrisM
Moderator
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Galaxy S20 Series

Hi @Rubesmc 

 

We did have some issues with the website on Tuesday which have since been resolved. You can always give our Online Shop Team a quick call to check on your order on 0330 726 7467.

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Rubesmc
First Poster
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Galaxy S20 Series

Thank you for your quick response and useful suggestion 👍

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ChrisM
Moderator
Moderator
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Galaxy S20 Series

Our pleasure, @Rubesmc!