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Original topic:

One UI 3 S20 Plus

(Topic created on: 04-12-2020 08:33 AM)
Ellshaniaa
Explorer
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Galaxy S20 Series
My phone has not received an update yet, I'm in the UK and my boyfriend has the same phone and got the update 3 hours ago... does anyone know the reason why? 

Thanks 
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8 REPLIES 8
deadpool3049
Navigator
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Galaxy S20 Series
did you buy your phone via a network store I.e. Vodafone or something
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ironass
Troubleshooter
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Galaxy S20 Series

Check that you have the same CSC codes, (Consumer Software Customization” or “Country Specific Code), by going to...

Settings > About phone > Software information > Service provider software version... see screenshot below

XBl2FCy.png

 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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Ellshaniaa
Explorer
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Galaxy S20 Series
I bought it through Three Network
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ironass
Troubleshooter
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Galaxy S20 Series

Three network, CSC code H3G, had not released their Android 11 update yet when I checked earlier. 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
Eck1955
Pioneer
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Galaxy S20 Series
You will have to wait on Three releasing it
Trottsky
Helping Hand
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Galaxy S20 Series
If CSC is H3G your phone has customised Three firmware on. you'll have to wait until Three releases the firmware which from my experience with Three they're never in a hurry to
Ellshaniaa
Explorer
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Galaxy S20 Series
not great are they 🙄
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CharlieCroker
Apprentice
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Galaxy S20 Series
thank you for that info, guess it will be a long wait then.
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