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Original topic:

Number not updated since sim transfer

(Topic created on: 21-10-2020 06:22 AM)
Briggzy
First Poster
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Galaxy S20 Series
Recently acquired a Galaxy S20 on EE and previously I was on 3 with my S8, I had my number transferred across from 3 to EE but in the settings and other apps it still has the temporary number that was given by EE showing, however the texts and calls are showing up as my proper number, I can't find a way to change it. Any help is greatly appreciated.
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5 REPLIES 5
zulf
Navigator
Options
Galaxy S20 Series
you will have to change the number in apps settings
Fridgeman
Journeyman
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Galaxy S20 Series
if that doesn't work, stick your SIM in an iPhone, you can edit the SIM number then.
ryamoo
Helping Hand
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Galaxy S20 Series
the only way I've managed to get this to work is by putting my SIM in an iPhone and changing it there.
Its a bit ridiculous that we have to do that.
I even got a replacement sim once I'd transferred and even that didn't work.
everything kept defaulting to the original number that I didn't keep, and so RCS/chat didn't work.
ryamoo
Helping Hand
Options
Galaxy S20 Series
Also, please report it as a bug.
Matty8787
Pathfinder
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Galaxy S20 Series
it's an android limitation not Samsung, iPhone way is a workaround.
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