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Original topic:

Notifications not working on mobile data

(Topic created on: 19-05-2020 07:59 PM)
dmsmith96
First Poster
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Galaxy S20 Series

Can anyone help???

 

Im not reciving notifications when on 4g,  yet when I go on WiFi, all of my notifications then pop up at once???

 

The best example of this is on WhatsApp. When I go onto the app the unread messages then show up (like it's just refreshed) but if someone calls me or messages me on WhatsApp I won't receive a notification unless I'm on the app? I've tried looking in the settings and everything seems to be enabled and I havent set anything to sleep or save data. Ive also tried restarting the phone. Ive just switched to the s20 5g from my old s9 and never had an issue on my s9.

31 REPLIES 31
Heskatron
Explorer
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Galaxy S20 Series
Hi @dmsmith96,

I've had this issue, alone with a few others. We seem to of put it down to a network adult content block. I switched providers to Three and was an issue from the onset. Few new handsets later, and hours spent Googling, I/we came yo the conclusion it was the adult content block.
Which network are you on? We were mainly on Three
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shelly007
First Poster
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Galaxy S20 Series
Well I could just give you the biggest hug ever 🤗 ❤ this fixed my problem after hours of changing and checking other settings .... Thank you very much .
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