27-07-2020 11:26 PM
Solved! Go to Solution.
28-07-2020 05:24 AM
I received an email yesterday from Samsung with that offer on too @Wuzzybear
I cannot see anything in that email or the info on Samsungs site why it wouldn't be the full 15%.
Can I ask you just to re check and if you find it's still not the full 15% then contact the Samsung Online Shop Customer services team for your region and ask what's happened.
I wish you all the best with this situation.
🌈 Stay Safe & Stay Alert. 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
28-07-2020 08:21 AM
28-07-2020 10:23 AM - last edited 28-07-2020 10:23 AM
28-07-2020 10:25 AM
29-07-2020 05:53 AM
It's a choice @Wuzzybear @ but I can see where the confusion happened
I have only ever traded one phone in at my local Samsung Experience Store when buying the Note 9 a few years ago. I appreciate not everyone has a local store.
I then went onto sell that Note 9 for a couple of hundred pounds more by selling it privately.
Nice phone choice by the way.
I'm waiting for the Note 20 ultra but I won't be selling / trading in my Note 10 to Samsung.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
30-07-2020 10:10 AM - last edited 19-08-2020 11:17 PM
31-07-2020 10:22 AM
19-09-2020 12:18 AM