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Norway

(Topic created on: 08-09-2022 12:47 PM)
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Norwayfisher
Apprentice
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I am in Norway and I can't connect to any service provider, thus I can't call out or receive calls  I have done all the usual things  but still saying not registered on network, can anyone help

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Andy3
Voyager
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No.. is your device unlocked to networks? This only happens if the sim has no service or the device is not unlocked
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BandOfBrothers
Samsung Members Star ★★
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What " usual things " have you tried ?

Does your sim card work in another phone @Norwayfisher  ?

Does the issue happen everywhere or in a particular area  ?

You maybe able to check your networks local masts via any relevant online network checkers as it maybe a cell mast issue.

Also speak with your network Customer Support to ensure it's not an account issue.

Your network can issue a replacement sim card if necessary.

I wish you all the best.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Norwayfisher
Apprentice
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Apparently I have to inform my provider before I left for Noway.
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Norwayfisher
Apprentice
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It's an account issue, apparently I should have phoned 3 before I left the UK.
BandOfBrothers
Samsung Members Star ★★
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@Norwayfisher  said " It's an account issue, apparently I should have phoned 3 before I left the UK "

Ah as I thought.

I hope you get this resolved  🤞


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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