No recognition of SIM card

[Sandie01]

Since updating yesterday, my phone (S20 FE) won't pick up my SIM card so unable to make or receive calls or texts, works ok over wi-fi calling, can anyone help please.

[AshtabS9Ultra]

Have your tried removing sim card and putting back in and restarting the phone?

[Sandie01]

I have done. Even tried different SIM card for other phone and same issue. Tried resetting network settings too.

[Pugs1957]

Who is your carrier?

[Sandie01]

Sky. The SIM works fine in another phone.

[Pugs1957]

Check your APN settings are correct. https://apnphone.com/gb/sky-mobile/

[Sandie01]

Nope, still not worked.

[Pugs1957]

I'm starting to think it's a card reader issue. Do you have a warranty?

[Sandie01]

I should have as it's only 6 mth old. I'll get in touch with sky as got phone and contract through them thanks for your help.

[CodyH]

Try turn of phone take out sim and clean it with damp cloth then dry it put back in and turn on. Be gentle when do this.