No more mobile data after update to One UI 5.0 - Android 13 on S20 FE 5G

[vdjan]

Since the update to One UI 5.0 on 16th december, I no longer have an internet connection through mobile data.

SIM card works fine in other device, already tried SIM1 and SIM2 slot.

Icon says connected to 4G, but no internet 😕

What can I do?

[pete007]

Do a soft reset of your network. You will lose all passwords, it will not affect anything else.
Don't forget to reboot after you have reset the network connections.

[vdjan]

Thanks for your suggestion, but... how?

*Edit*

Ok, I tried it. But didn't help 😞

Any other suggestions?

[vdjan · Accepted solution]

Solved it my manually configuring my provider's access point (Proximus), never had to do that before (at least not the last 5 years )

[Io28]

Same issue on a S22. Configuring to Proximus doesn't work (it worked when I tried it last summer when I had the same issue again). SIM is fine, working well on another phone... Tried also resetting of networks, still no mobile data...  

[slydes38]

Hi,

We have also the problem on a lot of french mobiles on Orange ! 

Trying reseting network settings and configure APN manually didn't help...

I think is a big bug from Samsung !

Please Help us !

[arquigt]

Same issue with me. SiM1 no access, Sim2 working fine. After Android 13 update on my A52s 5G.

Seems to be problem with android update on some models.

[Ananya Thakre]

Can you brief the process