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Original topic:

My Samsung Galaxy S 20 Ultra restarting randomly

(Topic created on: 14-04-2020 04:40 PM)
Taftoe8019
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Now i am very  frustrated.. My Phone rebbots time to time. I need help..soon.. 

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Cassidy007
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Hi @Taftoe8019  and welcome to this forum

 

First check if Auto-restart is Disable...make a search in the Finder if you don't know where it is on your device. (On my device, it's in Device Care, you see it by clicking on the 3 little dots on top right corner).

 

After try this :

Below are the steps to wipe cache partition for S20 series

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. Wait for few seconds then the Android Recovery menu options appear.
  5. Press the Volume down / up key to navigate between the options & highlight the Wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.

When a high-end device like the Galaxy S20 keeps rebooting, it can be a sign of a serious problem, although there were cases wherein the device starts to restart randomly due to firmware-related concerns. If this don't help, please go check all solutions offered on this website : ( too long to copy/paste solutions)

https://thedroidguy.com/galaxy-s20-keeps-rebooting-1125790

 

Have a nice day

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Taftoe8019
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I think the problem is fixed.. hope so. Have not eny problems yet. Thanks

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Cassidy007
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Hi again, if problem is fix, please click on Accept as Solution to show to other people they can find the solution here. If not , i will give you other solution.

Thanks

 

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
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