Hi everyone, my phone #s20 got stolen, I have lock screen and locked it with pin through samsung findmobile but have not erased yet. Suddenly the device is gone from samsung findmobile. Does this mean the thieve manage to do factory reset on its own?
I'm worried the thieve might have a chance to access the data because my Alexa at home can still play spotify from the lost phone 😞
Hi, thank you for replying.
Meaning most likely the thieve already done factory reset on its own and using the phone as brand new right?
And the thieve dont have anymore of my old data like photos videos etc
Yes I have reported to the network provider so the phone number is save.. my only worry was that the thieve somehow might be able to access the photos etc. thank you so much for helping me to assure that the stolen phone have been factory reset and all the photos from that phone is gone now.
When reporting a lost or stolen phone to the network they won't only just bar the sim card to stop unauthorised usage they'll also blacklist the phone's imei number which will completely block the phone which stops any tracking from working.
This maybe the reason the phone is no longer visible @Lost my galaxy phone
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I see thankyou for informing.
I was only worried that somehow it is not factory reset and the thieve can still access the photos etc. Last time before the device is gone from the radar I locked but have not erased yet.
Was suddenly worried because my alexa can still play music from spotify eventhough on my new phone I still have not installed alexa/spotify app.