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Original topic:

Locked out of secure folder and no option to reset password?

(Topic created on: 16-11-2022 08:52 PM)
Jayne48
First Poster
Options
Galaxy S20 Series
I've entered wrong password too many times so it doesn't give me option to reset password. What do I do? The 'unlock your secure folder to get notifications' notification is permanently on top of screen and its annoying. Thanks in advance 
2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S20 Series

Hopefully the advice in this Samsung support page may help @Jayne48 

https://docs.samsungknox.com/secure-folder/Content/troubleshooting. 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

Suckitsungsam
Apprentice
Options
Galaxy S20 Series

Information provided by samsumg on this is not correct. There is no 'forgot' button. Every article they have on the matter refers to a 'forgot' button that hasn't existed in years. Trash company