Help needed. The latest software update 5.1 is "downloading" except it is not actually doing anything other than keep taking me back to the download screen. No progress has been made and my only option is to pause download.
I have cleared the cache, deleted unused applications, optimised the phone, restarted it and the same issue. Arggg..
@pinkone: If you're unable to complete the update via Wi-Fi then I recommend trying Smart Switch on your home computer. To begin with, please download the relevant version by following the link below and clicking on 'How do I get Smart Switch on my PC or Mac?':