Issues with S20 ringtone selection screen

[Rockdaisy]

Hey! I transfered all my files from my old phone to my new phone. When I go into ringtones or even the notifications sounds menu in settings all of the sounds are super spaced out. I have to scroll a lot to just get to the next one. Anyone know how to fix this? It looks normal in the alarm/clock menu. 

[rosshell]

I have the same issue

[Seimus]

I did the same transfered from S9+ to S20+ and had a bit dull notification sound. Cleared cache from recovery menu helped

[JAX1975]

Supposedly it has to do with changing your theme and then using Dark Mode.

Try turning off Dark Mode and then looking at your Ringtones and Notifications lists. They should be spaced out correctly now.

I prefer Dark Mode so I hope that they fix this issue in an upcoming update. 

[Knightmare]

Same issue. Factory reset fixed, but went right back after transferring s10 data on to it

[rosshell]

Yes. Dark mode is my issue.

Wiping the cashe had no issue.

Hoping is fixed soon

[Rockdaisy]

I don't have my phone on dark mode but I tried the different settings and it didn't work. I also tried the device management still no luck 😓

So weird cause it shows up completely normal if I go into alarms and sent ringtone in there. I had an S8 befor this phone so maybe it didn't transfer well. Thank you though

[Bradly · Accepted solution]

(S20+) I tried changing dark mode and clearing cache. Neither worked. Then I tried switching themes and that did the trick. Seems like it's the theme I was using.

[Rockdaisy]

I tried changing my theme just now and that worked. Thank you

[MichaelMc]

I have the same issue. I'm not in dark mode and have changed themes. The ring tome playing is not the one selected?