27-06-2020 08:38 AM in
Hi all, recently bought an S20+ and noticed that the instagram stories are all cropped and not full screen. It is really getting on my nerves. My S9+ was fine as well as my S10+. I don't understand why everything facebook owns is so incompatible with everything new and constantly gives people issues. I've tried going onto display settings and changing the app preferences personally to full screen mode rather than "auto" but nothing is working or fixing the story issues. Any help would be greatly appreciated.
13-07-2020 02:33 PM in
19-07-2020 11:03 AM in
I have the same problem but it's with my s8, i had it when i accidentaky put instagran to game launcher then when i removed it, it cropped my stories and i cant view it on full screen
16-09-2020 04:09 AM in
Same same
There this ugly bkack bar at the bottom of the screen wen i turn on the camera
02-10-2020 04:27 PM in
Ugh same 😭
30-10-2020 02:35 AM in
SOOO annoying! Even when I create stories, I get the same issue. Any fix yet?!
02-11-2020 01:11 PM in
Same issue here. I prepare my stories in 1080x1920 format on desktop but it looks cropped and ugly when loaded on my S20+. Any ideas how to fix this?
15-11-2020 06:56 PM in
Same problem on S20 + and S20. No solution for a long time. The next phones will be from Apple.
22-11-2020 03:45 AM - last edited 10-12-2020 03:30 AM
I had the same problem and hopped to get it fix by looking it up here.
I did fix it by erasing Instagram data from the app settings and then i logged again within couple of minutes but i don't know if this is a permanent solution or just temporary
Phone : S20 FE 5G
I'll update if i got the bottom black bars again
[Edit] it's a temporary thing and I'm still getting the black bars again and again
22-11-2020 05:01 AM in
I'm facing the same problem on my Note 20. Deleting the saved memory in the app setting resets this problem but after a while, the bug comes back with the cropped stories and camera. Still waiting for a fix.