Hi all, recently bought an S20+ and noticed that the instagram stories are all cropped and not full screen. It is really getting on my nerves. My S9+ was fine as well as my S10+. I don't understand why everything facebook owns is so incompatible with everything new and constantly gives people issues. I've tried going onto display settings and changing the app preferences personally to full screen mode rather than "auto" but nothing is working or fixing the story issues. Any help would be greatly appreciated.
I have the same problem but it's with my s8, i had it when i accidentaky put instagran to game launcher then when i removed it, it cropped my stories and i cant view it on full screen
Same issue here. I prepare my stories in 1080x1920 format on desktop but it looks cropped and ugly when loaded on my S20+. Any ideas how to fix this?
I had the same problem and hopped to get it fix by looking it up here.
I did fix it by erasing Instagram data from the app settings and then i logged again within couple of minutes but i don't know if this is a permanent solution or just temporary
Phone : S20 FE 5G
I'll update if i got the bottom black bars again
[Edit] it's a temporary thing and I'm still getting the black bars again and again
I'm facing the same problem on my Note 20. Deleting the saved memory in the app setting resets this problem but after a while, the bug comes back with the cropped stories and camera. Still waiting for a fix.