I'm using the official charger and the 'fast charging' setting is on but it wont FAST CHARGE :(

[danturpin]

samsung s20 fe

All updated

[luthia]

have you restarted your phone and ensured you have enough power in your socket and u are using the provided wire and plug?

[danturpin]

yes 😞

[luthia]

ok go to get help then go to phone care and run all the tests 🙃

[danturpin]

how do i do this lol 

[luthia]

9k so go to get help then press phone care then press run all testd

[luthia]

check if your on the latest android version