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Original topic:

I buy Samsung galaxy s20 ultra 5 g

(Topic created on: 24-09-2020 06:33 PM)
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Olga79
First Poster
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I buy a Samsung s20 ultra 5 g I claim free watch from offer the claim was submitted but I don’t receive any email or answers when I can get my watch from Samsung ...someone have same problem ? I send email to Samsung no answers anymore from Samsung 

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10 REPLIES 10
kiadadaie
Explorer
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you have to wait for your reply it can take a week or so. make sure you filled in all the information too or you will not qualify
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Solution
kiadadaie
Explorer
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Did you also have a tracking number?
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Olga79
First Poster
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No I don’t get ...on sait say only claim submitted 

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kiadadaie
Explorer
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If your claim goes through successfully you will be given a tracking number. I suggest you make another claim and start from the beginning as it would seem you have missed something out. I will check back here incase you need more help.
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netpedro13
First Poster
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how u do the claim for the watch plz?
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netpedro13
First Poster
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how I do the claim plz?
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Diamonds
Explorer
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You have to submit your invoice and email saying of your proof of purchase of you phone on the Samsung website thats what I did they will then confirm if its gone through and send you an email when you will receive your watch through the post.
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belfastboy71
First Poster
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I got a tracking number but still no sign
has anyone received a watch
how long did it take
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MrBraga
Journeyman
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it will take up to 45 days to arrive, so you have to wait. you can always track your claim by adding your tracking number and email in here https://20203.samsungpromotions.claims/watchactive/en-GB
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