07-01-2021 07:38 AM in
07-01-2021 01:32 PM - last edited 07-01-2021 01:35 PM
From Samsung's website - "Claims must be made via the Members app pre-installed on the device (individuals) or at https://www.samsung.com/uk/watch-active-offer (company) between 26/12/2020 – 11/02/2021."
So you should be okay to make your claim for your watch once your handset arrives. If not, contact Samsung's support.
Hope this solves your worries,
07-01-2021 06:47 PM in
07-01-2021 06:54 PM in
07-01-2021 08:10 PM in
Has anyone got it working yet? I've tried for the last 3 hours and can't get it to appear. Tried deleting and reinstalling the app too. Updated device to newest firmware. Only got it today. Can someone please share the link so I can just fill out the form instead?