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help: claiming free galaxy buds+

(Topic created on: 22-08-2020 09:07 AM)
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jamestoastday
Apprentice
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I bought the Samsung galaxy S20 5G a month ago. At the time there was an offer: buy the phone, get free galaxy buds+. The phone arrived with a flyer saying that I can claim the buds 30-60days after having the phone by opening the samsung members app.  Its been 30 days and I can't find anyway of redeeming this. Does anyone know where I'm going wrong?
13 REPLIES 13
DannyT
Moderator
Moderator
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Just a quick message, this post is regarding the S20 range.

 

If you're looking for help regarding the Note 20 range, we have other posts on the Community boards! 

 

Also, that link above is for if you bought your phone from O2. If you bought it from Vodafone, use this link.


Welcome to the Community!

loraine44
First Poster
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how long does it takw to get the confirmation email with the claim number. i applied last night but no email yet
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Members_oqXQ89J
First Poster
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my husband is the same. i was told phone had to be 30 days old to him which it is now & still can't get onto claim them
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mini1104
Student
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same here did you guys figured out how to claim buds?
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