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Original topic:

help: claiming free galaxy buds+

(Topic created on: 20/08/20 23:00)
jamestoastday
Apprentice
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Galaxy S20 Series
I bought the Samsung galaxy S20 5G a month ago. At the time there was an offer: buy the phone, get free galaxy buds+. The phone arrived with a flyer saying that I can claim the buds 30-60days after having the phone by opening the samsung members app.  Its been 30 days and I can't find anyway of redeeming this. Does anyone know where I'm going wrong?

1 Solution


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jamestoastday
Apprentice
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Galaxy S20 Series
13 REPLIES 13
Members_EXQHSpc
First Poster
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Galaxy S20 Series
I'm in exactly the same boat
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Members_0OvOL4W
First Poster
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Galaxy S20 Series
i am In the same boat...
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Members_f6Os0Nm
First Poster
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Galaxy S20 Series
me too!
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ShazzyShaheer
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Galaxy S20 Series
you can try to email them directly make sure you have your receipt. or contact them on social media
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Merchant
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Galaxy S20 Series
I ordered mine at the same time I ordered the phone. They had to go into your basket at same time, buds marked foc, both arrived yesterday no problem.
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Astongirl
First Poster
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Galaxy S20 Series
yep can't find the link. very poor.
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jamestoastday
Apprentice
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Galaxy S20 Series
if I added them to basket, they wouldn't have been free
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Kiddy
First Poster
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Galaxy S20 Series
Solution
jamestoastday
Apprentice
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Galaxy S20 Series