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Original topic:

Google Pay not working

(Topic created on: 28-05-2021 04:03 AM)
mozzie1000
Student
Options
Galaxy S20 Series

Google Pay won't work... Can't register myki card either - fails when validating credit card.

Samsung Pay does work

Moving from iphone - can't believe this doesn't work on such an expensive phone...

Note 20 Ultra

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4 REPLIES 4
strawberry cake
Hotshot
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Galaxy S20 Series

@mozzie1000 

 

hello

 

it's either the phone or the app

 

try reinstalling Google Pay app, then turn off and on the phone

 

else,  contact Google Pay support for expert advise why the card is rejected

 

😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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millerman
Pathfinder
Options
Galaxy S20 Series
Had a similar issue when moved to Note 20 Ultra. Removed Google Pay, wiped cache partition then reinstalled Google Pay. No problems after that.
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mozzie1000
Student
Options
Galaxy S20 Series

tried that already without any luck

Also - received this email from Samsung

"Thank you for contacting Samsung Electronics Australia.

 

I hope this email finds you well.

 

Samsung is aware of this symptom that may appear on a limited number of Galaxy Note 20/20 Ultra devices.

 

This issue will be addressed with a software update in the near future and Samsung is scheduled to release the new software as soon as possible. Therefore, please check for updates to your device software regularly via the FOTA or Smart Switch PC. To ensure the best experience, Samsung encourages all users to keep software and applications up to date at all times.

 

If you have any further questions, please feel free to contact us via these channels:"

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mozzie1000
Student
Options
Galaxy S20 Series

tried reinstalling again..

Now when trying to pay i get a "phone moved to fast" error. Holding phone over terminal 3-5 secs, but still doesn't work.

Samsung pay still continues to work ok

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