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Galaxy S21 Ultra refuses to do anything else than charging when I plug in USB in a Windows 10 computer

(Topic created on: 27-06-2021 10:57 PM)
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Members_SnEU4Fm
Apprentice
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I´ve got a Galaxy S21 Ultra that I can´t do anything with when I attach it to a computer, I never ever get the question if I want to transfer any files it just charges.

I even tried in the Developer mode to choose file transfer as the preferd mode but still it just charge 😞

I´ve tried a number of cables but it doesn´t matter.

Anyone have any good ideas because I am running out of them. Perhaps I should turn back to my Huawei P30 Pro again because then it works like a charm.

//Lasse

12 REPLIES 12
xSteveuk
Mastermind
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When phone connected
To computer
On the quick start
Pull down devices
Do you see computer desktop
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xSteveuk
Mastermind
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Or on computer
Click on the
Open action centre
Click on connect
See if finds your phone
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Blessed4life
Black Belt 
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Hi I know this sounds silly, try turning around the USB-c in the phone, it might be upside down, I know I know, please give it a try first.
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Members_SnEU4Fm
Apprentice
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Hi

Thanks but  it doesn`t work :smiling-face:

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Members_SnEU4Fm
Apprentice
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Hi

Thanks but  it doesn`t work either :smiling-face:

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Members_SnEU4Fm
Apprentice
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Hi

Thanks but  it does not work :smiling-face:

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Joeeye
Maestro
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Install dex on your laptop and connect your s21 to it. Does it access dex?
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Members_SnEU4Fm
Apprentice
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Hi - I shall try it - Thanks for the tips

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lakew43
First Poster
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I am facing issue when I try to charge my Samsung device on my laptop it starts giving current back to laptop how's that possible?

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