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Galaxy S20 random restarts

(Topic created on: 12-01-2023 05:26 PM)
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gman31073
Apprentice
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Since Sunday morning my Galaxy S20 restarts randomly for no apparent reason. There is no pattern to it happening, could be in the morning, afternoon or night, sometimes once in the day, sometimes up to 5 times. Anyone else experienced this and know it there's a fix? 
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25 REPLIES 25
gman31073
Apprentice
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So, since my last post my phone has been back with Samsung for testing and analysis. Finally got it back and all working as it should. The issue was being cause by a fault with the power, don't know if that is the battery, or something else, report just said "fault with power" Anyway, it's back and it's working and I am happy 😊
Cipher12
Explorer
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Any update with this issue?

 

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gman31073
Apprentice
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Sent phone back to Samsung, there was a power fault and they replaced one of the circuits and its been fine ever since.
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Cipher12
Explorer
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I'm sending mine back today so lets see what they say 

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Cipher12
Explorer
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Sent mine back and they said there is no problem 😠

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Jess83
Apprentice
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Anything yet? They want me to send my phone in to have it fixed. But what am I supposed to do without a phone for that long. 

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