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Original topic:

Galaxy S20+ Occasionally Looses Connection

(Topic created on: 15-01-2021 06:46 PM)
PeterDK
Journeyman
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Galaxy S20 Series

Hi

 

I was wondering if other have experienced the same as me? (I have sent my Samsung Galaxy S20+ to repair.)

 

In the start I occasionally experienced when talking to other people that I suddenly could not hear them/they could not hear me – and I when lost the connection. Of course, it can happen – but it was way more frequent than my old Huawei Mate 10 Pro.

 

I also occasionally experienced that I lost connection to the internet (Not WIFI – I was using the mobile broadband). I have 2 Sim Cards in my phone – they would show no connection - when shortly after they will show connection.

 

One time I was sitting in a car (which was not moving).
First both sim cards – showed no connection:

Picture1.jpg

2 seconds later only one of them showed no connection:

Picture2.jpg

and 2 seconds later both sim cards showed connection:

Picture3.jpg

As you can see at the last image - there are full bars for both sim cards. All 3 images are taken from the same place with only a few seconds interval. I have of course tried to reinsert the sim cards and also hard booted the phone.

2 REPLIES 2
joejoe1234
First Poster
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Galaxy S20 Series
I thought I was going mad, everybody who calls me it has started cutting out and cutting off. Its really frustrating s20 ultra
Pip2356
First Poster
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Galaxy S20 Series

My s20 + does exactly the same,everyone says your phone is s- - t.I had the s9 before and never a problem.have you managed to solve this yet.pip 

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