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Original topic:

Galaxy S20 Going Into Mute or Silent Mode Automatically

(Topic created on: 23/07/20 17:06)
neilf34
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Galaxy S20 Series

My Samsung Galaxy S20 5G keeps going into mute or silent mode randomly. I miss phone calls etc.

Tried do not disturb options but the phone keeps randomly turning off the sound so I miss incoming calls.

33 REPLIES 33
thatsteampunkguy
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Galaxy S20 Series

There is a bixby routine, but you can't disable it because it will automatically reactivate itself.   You have to go through and change what the routine does to match what you already have so that you aren't aware of the change.  

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lynnp06
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Galaxy S20 Series
bixby was the culprit for making my fone go into silent mode
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lynnp06
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Galaxy S20 Series
worked for me thanks
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Sgorjski
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Galaxy S20 Series

I don't even have Bixby enabled, so I'm not sure if this is what's causing the issue....

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Deejay007
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Galaxy S20 Series
i got same problem going silent mood
Members_fSZvPSC
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Galaxy S20 Series

Just removed all the permissions I could from Bixby. Unfortunately it's not able to disable some permissions which I'll try to find another way to try and kill the most annoying assistant in the universe. Can Samsung please stop kicking this dead horse and just accept the Google assistant? 

KevinDublin
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Galaxy S20 Series

My S20F is the same. I put it down and it mutes, but it also Automatically turns my Wifi on also.

spicedog
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Galaxy S20 Series
go on bixby routines and remove allow system.changes
AzadRobertson
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Galaxy S20 Series
hey there. you could try going into do not disturb and check for rules or schedules. you could also try looking at assistant routines or even calendar. I'm not samsung but I hope this solves the problem.
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AzadRobertson
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Galaxy S20 Series
I think you can disable Bixby or not even set it up. I haven't I use google instead.
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