Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

galaxy buds claim

(Topic created on: 02/10/20 03:16)
croyce1995
Observer
Options
Galaxy S20 Series
I upgraded my sim only deal to the s20 5g on the 3/7/20 and I never got to claim my free galaxy buds, is there anything I can do about this ? 
0 Likes
Reply
3 REPLIES 3
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S20 Series

Was there any claims process that you followed @croyce1995 

 

Did you purchase directly from Samsung or via a network. If a network then contact them too.

 

Freebies usually come hand in hand with a start date and end date to make a claim so please check this too @croyce1995 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

0 Likes
Reply
croyce1995
Observer
Options
Galaxy S20 Series
yeah it's a contract upgrade from o2 and I've always tried to claim them but its just never let me complete the application. something about the purchase date not being valid.

even though it was whilst the promotion was running
0 Likes
Reply
Raxa
New Member
Options
Galaxy S20 Series
Hi, can I suggest you call o2 directly. It'll be a long wait on hold but they'll be able to help 👍🏽 Best of luck
0 Likes
Reply