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Original topic:

Free gift

(Topic created on: 27-01-2021 11:29 AM)
Jat53
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Galaxy S20 Series
Bought Samsung Galaxy S20FE How do I claim Samsung Smart watch 
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5 REPLIES 5
Zee29
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Galaxy S20 Series
Claims had to be put in before 11th January.
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Jat53
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Galaxy S20 Series
I had upgarde with Three on 5th January and phone arrived on 23rd January and new contract started on 26th January but three agent advised me to claim Samsung active watch with proof of purchase.
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LenaMe
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Galaxy S20 Series
Any luck getting the watch? They told me the same thing.
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lottz
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Galaxy S20 Series
if you can prove you purchased your phone before 12th January claims are open until beginning February I believe. I got my claim confirmed yesterday
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autopete
Apprentice
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Galaxy S20 Series
I had my claim and voucher numbers in November for the fit2 watch, sent them off to Samsung promotions they sent me an e-mail to say it had been accepted but to wait 45 days, after 67 days I contacted them I was then told I should have contacted DPD the delivery people to arrange for delivery date, they now say it's to late to claim, I had no idea I had to talk to DPD, I was also told I was not the only one to experience this problem.
It seems they have not changed the procedure, suggest the manager gets it sorted, so basically I won't be getting my gift,
is it a scam?
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