fingerprint sensor

[Taffyboyo74]

I've got the Samsung 20FE and everytime I use the finger print sensor to unlock my phone it keeps saying finger print corrupt and doesn't work I've cleared my stored finger prints and re done them and restarted my device but I still keep getting the same message anyone else getting this problem or does anyone know how to fix this or do I have to contact samsung.

[nowdeleted]

do you just have the fingerprint as your only means of unlocking your phone ? I would suggest when you finally unlock your phone, you set up a pattern or pin code as a second option to unlock it.

[dorrayme]

I have same problem so did face recognition then had hair cut now that don't work either

[Denzel49]

I've only had mine 2 days and it's sorted playing up. how do you fix this or is it best to return the phone?

[BandOfBrothers]

If deleting the fingerprints don't help and or a factory reset then Yes I'd go with returning the phone for repair or replacement depending on the terms from where you purchased the phone.

[Denzel49]

mine sis the same and Vodafone sent me a replacement phone