Fingerprint pass

[Debis]

Hi,I'm not sure how to go about asking for help. But, whenever I try to fill in a form etc and the option for me to use Samsung Pass appears, no matter where I place my thumb,nothing happens. Am I missing a trick all of you where born with? I'd be so grateful 🙏 

Thank you 😊 

[BandOfBrothers]

Hi @Debis 

Have you fully set up your fingerprint(s) in your Biometrics ?

If so then go into your Samsung Pass [ pull down from the top of your phone and key in Samsung Pass ] , tap on Samsung Pass and look down the available list and tap on the one(s) your experiencing issues with to ensure the right password and other details is there.

If necessary delete the entry fully to reset Samsung Pass back up for that particular app or website.

[Debis]

😁 Thanks so much for your help 😚😗😙. I think it was u who helped me last time. If you r a bot beep bop bood.
So very clear instructions. Simple when you know how. 🤗 Debi.

[BandOfBrothers]

You're very welcome @Debis  👍 

I'm very much human _ well the last time I checked anyway 🤔

[Debis]

Yay!!😁 so glad ur real. May I refer to you as B.O.B.?
Band Of Bro.....
Nearly put Bros 🥵🥴😵‍💫
Oops 😬 this is me hiding 😶‍🌫️🥸🤡
Tara BOB.

[Debis]

Cant even send emogys.

[BandOfBrothers]

Course you can @Debis  😎

Some do abbreviate my forum name to B.O.B 😉