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Original topic:

Faint lines on the screen - Samsung S20

(Topic created on: 08-06-2021 06:19 PM)
vicascharles
Explorer
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Galaxy S20 Series

I am using Samsung S20. from a week or less than a week it started to show this issue of faint lines on the screen that move. Horizontal, very faint, and blurry. I tried these fixes:

1. safe mode

2. factory reset

3. formatting cache partition

But nothing fixed the issue. can someone look into this and give a possible solution. 

Sadly Samsung'sIMG_20210608_083717_808.jpgIMG_20210608_083714_227.jpgIMG_20210608_083721_701.jpgIMG_20210608_083727_910.jpgIMG_20210608_083736_005.jpg service center in our is Udupi-576104 are so lethargic to respond to my emails or calls.

 

 

20 REPLIES 20
ChrisB93
Explorer
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Galaxy S20 Series
Yeah fully understand that. I've reached out to my friend. Soon as I have a response I'll send it over.
vicascharles
Explorer
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Galaxy S20 Series

Awesome... thank you so much...

ChrisB93
Explorer
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Galaxy S20 Series

Please private message me, I have been given access to every Samsung approved centre, address and contacts. There is 41 in total. Although they are working at a massively reduced capacity in guidance covid restriction

vicascharles
Explorer
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Galaxy S20 Series

HI. Sure I will DM you..

vicascharles
Explorer
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Galaxy S20 Series

ooh ... i think i dont know how to send a private message... where's that option...

ChrisB93
Explorer
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Galaxy S20 Series

So not going to lie there are a crazy amount of places. But the ones I've emailed over are open and trading and able to help. Some might require you booking an appointment. Hope this get sorted for you

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vicascharles
Explorer
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Galaxy S20 Series

thank you for trying to help. i checked the details. means a lot.

only problem is that those locations are around 1200 km away from where I live. 

i suppose there's only one service center in my location "Udupi, India - 576104", which is not in existence physically.

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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@vicascharles: Please be aware that details of our Experience Stores and Support Centres can be found on our website via the following link. Simply select 'Mobile Phone > Phones, Tablets and Wearables' and enter your post code to find details of the nearest one. 

https://www.samsung.com/uk/support/service-centre/

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ChrisB93
Explorer
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Galaxy S20 Series
That's for the uk only as Vicascharles is in India
ChrisB93
Explorer
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Galaxy S20 Series
Samsung Service Center
1St Flr, Bldg No.8-1-138C, 11-14, Udupi, Karnataka 576102, India

Samsung Service Center
Krishna Mutt Parking Place, Shri Rama Dhama Building, Shri, Yard, Udupi, Karnataka 576101, India
+91 98100 74037


https://www.samsung.com/in/support/service-center/

Service website for both