Emails stopped

[Peter8971]

Both our EE supplied GalaXy20 mobiles simultaneously stopped receiving or sending emails, there are no Pop-up messages they just no longer connect to the server. However,  emails are still okay on our PCs and i-Pads. EE and our domain host both say the fault is not with them, any suggestions ?

[Flintstone]

does the Internet still work? (can you see webpages and so on) can you try a WiFi connection (and does it work then?)

[BandOfBrothers]

This occasionally happens with my phone.

If a soft reboot by turning the phone Off and On does not resolve this I go into Settings and accounts and delete the account and re enter the email account and password which usually resolves this.

I use the Samsung Email app.

I wish you all the best.