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Original topic:

Edge direct call starts Zoom instead of the Phone app

(Topic created on: 02-05-2021 11:44 AM)
janjecmen
First Poster
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Galaxy S20 Series

Hi, my edge direct call started to go to Zoom instead of the Phone app. I can't find any setting to change this. I made sure the default app is set to Phone, I tried resetting all the apps' preferences, I tried installing a third dialer app to see if I get a prompt... Nothing short of uninstalling Zoom seems to help, and when I install it back, even with all data and caches cleared, it still gets used. Any ideas to solve this are appreciated. I hate Zoom just taking over! Thanks

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3 REPLIES 3
AndrewL
Moderator
Moderator
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Galaxy S20 Series

@janjecmen: When you mentioned that you had set the default app to Phone, did you do this via Settings > Apps > Choose Default Apps > Phone app > Phone? If you make a call via the Phone app instead of Edge Direct, does the issue persist? 

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janjecmen
First Poster
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Galaxy S20 Series

Yes, that's exactly what I did. If I just go to the Phone app, that works normal..

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Nicarm
First Poster
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Galaxy S20 Series

I am having the same problem. I have checked and my setting are defaulted to phone.   Latest updates are done 9j my phone 

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