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Earbuds Problem

(Topic created on: 08-03-2021 02:23 AM)
6750 Views
MeteK
Journeyman
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hello, my earbuds does not work with whatsapp calls. I have S20 Ultra and earbuds work with normal calls but does not work with whatsapp calls. I tried unpairing and re-pairing, restarting, reinstalling whatsapp,tapping on Bluetooth icon in whatsapp call etc. But nothing works.

28 REPLIES 28
mitalpanchal
First Poster
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hi I got same problem. when I drive car and someone call on WhatsApp video call it was disconnected from car Bluetooth. normal call ok. same happen when I use Air buds. I got s20 fe so please send someone solution 🙏 thanks.
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Netesha
First Poster
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Hi I'm having the same problem, my buds live won't connect to my galaxy s20 ultra 5G whatsapp calls. My phone is not connected to my smart watch  only the buds live but it's still not connecting.  What do I do?

dguiarj
First Poster
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+1

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mtomas
Explorer
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+1

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mtomas
Explorer
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Can anyone even assume what's the problem here? I've tried everything, had the exact same problem with AKG Y100, it fixed by itself for a short period of time and then reoccured.

Seriously Samsung, do something!

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mtomas
Explorer
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No, this is not the solution, I tried it.

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Timbo13
First Poster
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Note 8, bud 2 and watch 4, having the same WhatsApp issue, anyone know what the issue is?
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dustekdustek
First Poster
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Try to clear bluetooth app cache & data.

1. Open bluetooth app:

System -> Apps --> Bluetooth (System Apps)

If you cant find Bluetooth app, follow this procedure:

https://eu.community.samsung.com/t5/galaxy-s10-series/after-march-2021-update-can-t-view-system-apps...

2. Clear cache & data

3. Reconnect bluetooth device

4. Try Whatsapp call again

Khawaja
First Poster
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Go to whatsapp app settings and select permissions then allow nearby devices permission.

It must detect the earbuds and allow you to connect whatsapp calls on them.

Bugga214
Apprentice
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@Khawaja wrote:

Go to whatsapp app settings and select permissions then allow nearby devices permission.

It must detect the earbuds and allow you to connect whatsapp calls on them.


Thank you! This was the fix to connecting my ear buds to whatsapp! Stupid permissions lol