30-08-2021 11:16 AM in
Galaxy S20 SeriesSolved! Go to Solution.
30-08-2021 03:22 PM in
Galaxy S20 SeriesI wouldn't recommend for you to try rectifying this yourself @Tommycee as the camera module and phone is a sealed unit and not meant to be tampered with unless performed by an authorised Samsung Engineer.
That and breaking the seals on the phone would invalidate your 2 year manufacturing warranty.
You could also introduce further dust into the phone and potentially cause issues inside.
Instead I'd suggest a Samsung Experience Store or Samsung Service Centre.
In some regions Samsung also offer a doorstep repair service.
These are the links for the UK sites.
https://www.samsung.com/uk/support/repair/
https://www.samsung.com/uk/support/service-centre/
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
30-08-2021 03:22 PM in
Galaxy S20 SeriesI wouldn't recommend for you to try rectifying this yourself @Tommycee as the camera module and phone is a sealed unit and not meant to be tampered with unless performed by an authorised Samsung Engineer.
That and breaking the seals on the phone would invalidate your 2 year manufacturing warranty.
You could also introduce further dust into the phone and potentially cause issues inside.
Instead I'd suggest a Samsung Experience Store or Samsung Service Centre.
In some regions Samsung also offer a doorstep repair service.
These are the links for the UK sites.
https://www.samsung.com/uk/support/repair/
https://www.samsung.com/uk/support/service-centre/
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
30-08-2021 04:46 PM in
Galaxy S20 Series30-08-2021 07:12 PM in
Galaxy S20 SeriesYou're very welcome @Tommycee 😎
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.