Try using incognito mode in your browser and kr clear all the cache and browsing history and try again.
If you go to the main Samsung Boost page you should find troubleshooting advice too.
Check all the eligibility requirements.
This is some information for the Samsung Promotional Teams. [ UK region ] They might be able to advise. That or call Samsung Customer Services for your region.
Samsung Promotional Team
Call us at 0333 016 4427
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "