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Digital Wellbeing to family link

(Topic created on: 12-01-2023 01:31 PM)
1380 Views
KNEWLOVE_3
First Poster
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Every time I attempt to access Digital Wellbeing it take me to Google Family Link (I have set this up for my kids) but it only allows me to see that app and not my own information or to set-up focus time. I uninstalled Family Link and cleared the cache for Digital Wellbeing. Please help!

8 REPLIES 8
Members_SjaZx5W
First Poster
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I'm having the same issue

PineappleMan
Apprentice
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I have the exact same issue - I hope they resolve it soon.

Sherl
First Poster
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I have this problem as well...it's very annoying. I'm going to have to use a 3rd party app...

BB75
First Poster
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I'm also having this issue. Has anyone solved it? Samsung? 

therealamy
Student
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I'm still having this issue. Did anyone get it resolved??

therealamy
Student
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Still having this issue. How about everyone else? Did you find a resolution?

PaulM1
Moderator
Moderator
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Hi,

I've not been able to recreate this issue myself, so (for anyone still experiencing this) I recommend submitting an Error report. This will allow our developers to look into this matter in sufficient detail and get back to you with a resolution:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/

Please let us know how you get on. 👍

0 Likes
Emma1283
Student
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Having the same issue