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Original topic:

Device not certified

(Topic created on: 04/12/20 08:35)
omnimax
Voyager
Options
Galaxy S20 Series

After the update to OneUI 3 google pay doesn't work and the Playstore says my device is not certified.

 

Have tried deleting the app data from both playstore and google pay and restarted but nothing works.

 

SmartSelect_20201204-083148_Google Play Store.jpg

13 REPLIES 13
Mihai2222
Explorer
Options
Galaxy S20 Series
my device is certified and Google pay still not working. absolutely *****...
Adi2902
Explorer
Options
Galaxy S20 Series
i will suggest to do factory restart but first make a backup. thats solve my problem yesterday . anyways in short time those apps will get update and all gonna work as should.
PlantPot
Apprentice
Options
Galaxy S20 Series
same problem for me
PlantPot
Apprentice
Options
Galaxy S20 Series
I've just finished a full factory reset and restore from backup. This has fixed it but its a long and painful process.
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Mihai2222
Explorer
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Galaxy S20 Series
I can confirm Google pay it's working now.
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ironass
Troubleshooter
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Galaxy S20 Series

It would appear that the problem was at Google's end and they have fixed it in the last 24 hours. A simple shutdown and start up worked for me. 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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jamiegrice
Apprentice
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Galaxy S20 Series
I'm still having no joy getting Google Pay working again. I was in the Beta program but (think) I'm now on the stable version.
I have tried clearing caches and uninstall and reinstall of Google Pay but still says it doesn't meet security standards....
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ironass
Troubleshooter
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Galaxy S20 Series

You say... "I was in the Beta program but (think) I'm now on the stable version."

 

Beta releases are not Certified by Google because of their temporary nature.

 

To check whether you are on Beta firmware or stable go to... Settings > Software update > Last update. 

 

Any stable update will have been installed from the 3rd December onwards and the version will end in.. TKG



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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jamiegrice
Apprentice
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Galaxy S20 Series
Yep, ends in TKG and was installed on the 4th of December......
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