Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

denied access to my files data

(Topic created on: 28/12/20 09:24)
Dexter67
First Poster
Options
Galaxy S20 Series
When using My Files, the folder Android/Data shows as empty although all sub folders and files actually are still there but cannot be viewed. All this happened after updating oneUI 3

image


image


4 REPLIES 4
Alin07
Apprentice
Options
Galaxy S20 Series
I have the same problem, I have a Samsung S20 FE, I tried to create a new folder in my files data and I got the message in the photo, also tried with the app My computer and I got the message access denied, I thought it's a virus so I installed an antivirus but after the check it appeared to be clean, I also factory reset the phone and still the same problem. Anyone knows what it can be done?

Screenshot_20210106-214937_My Files.jpg

Screenshot_20210106-215353_Computer.jpg

Irfan26
First Poster
Options
Galaxy S20 Series

It seems like oneUI 3 not helping us but give troublesome

Maufenner
First Poster
Options
Galaxy S20 Series

I also have that same problem 😞 

I found some work arounds on some forums and nothing worked

Hung123321
First Poster
Options
Galaxy S20 Series

Me too!

0 Likes
Reply