15-02-2020 10:47 AM
Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????
Please say its an error.
11-03-2020 11:17 AM
Spent an hour on the phone to Samsung online shop for the 4th call this week. They still cant tell me where my phone is or when it is coming. I have been promised a call back for the 4th time so not holding my breathe. Seriously just thinking of going to buy a different phone right now...terrible customer service
11-03-2020 11:19 AM
@Venara wrote:
You just gotta love how Samsung support is actively trying to get rid of me by claiming they are not the correct point of contact when they clearly are
https://twitter.com/GoddessVenara/status/1237691108412608515
That Irish SS Twitter don't usually help with orders from the Irish Store. You'll more than likely get an answer on
either of the following ............
Call us: 081 871 7100
Email us: Ireland.SamsungSupport@exertis.com
11-03-2020 11:20 AM
Mines just been delivered, so the wife tells me and I'm stuck at work all day 🤨
11-03-2020 11:26 AM
@Stu-Pot wrote:
Mines just been delivered, so the wife tells me and I'm stuck at work all day 🤨
Book off an emergency half day's holiday? lol
11-03-2020 11:33 AM
All,
Thise if you who ordered from the Samsung website.
if you complain on live chat enough you can get a £50 voucher the the online store. I did and I got it. Obviously only if you feel reason enough to which I did and I felt like I deserved it.
was angry until they did that for me.
11-03-2020 11:42 AM
They answered you? Lucky you.
11-03-2020 12:36 PM
Anyone pre ordered s20 ultra 128g from Vodafone have you received it yet an if so when did you order thanks
11-03-2020 12:45 PM
Vodafone told me end of march
11-03-2020 12:52 PM
11-03-2020 12:54 PM
I phoned 08080408408 they have told me might be end of this week or some point next week