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Delivery date???

(Topic created on: 11-03-2020 11:19 AM)
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Nially
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Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????

 Please say its an error. :thinking-face:

 

Screenshot_20200215-104040_Chrome.jpg

 

809 REPLIES 809
Theokiles
Journeyman
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Spent an hour on the phone to Samsung online shop for the 4th call this week. They still cant tell me where my phone is or when it is coming. I have been promised a call back for the 4th time so not holding my breathe. Seriously just thinking of going to buy a different phone right now...terrible customer service

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bazzz
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@Venara wrote:

You just gotta love how Samsung support is actively trying to get rid of me by claiming they are not the correct point of contact when they clearly are :face-with-tears-of-joy:

 

https://twitter.com/GoddessVenara/status/1237691108412608515


That Irish SS  Twitter don't usually help with orders from the Irish Store. You'll more than likely get an answer on

either of the following ............

Call us: 081 871 7100
Email us: Ireland.SamsungSupport@exertis.com

Stu-Pot
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Mines just been delivered, so the wife tells me and I'm stuck at work all day 🤨

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Anonymous User
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@Stu-Pot wrote:

Mines just been delivered, so the wife tells me and I'm stuck at work all day 🤨


Book off an emergency half day's holiday? lol

Philg1986
Journeyman
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All,

 

Thise if you who ordered from the Samsung website.

 

if you complain on live chat enough you can get a £50 voucher the the online store. I did and I got it.  Obviously only if you feel reason enough to which I did and I felt like I deserved it.

 

was angry until they did that for me.

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frank303
Journeyman
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They answered you? Lucky you.

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stephencallaghan
Explorer
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Anyone pre ordered s20 ultra 128g from Vodafone have you received it yet an if so when did you order thanks 

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Keith59
Explorer
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Vodafone told me end of march

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Deadst4r
Explorer
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What option do you select on there?
Everytime I connect to someone they just tell me they are technical support and to contact the shop support you have to phone.
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stephencallaghan
Explorer
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I phoned 08080408408 they have told me might be end of this week or some point next week 

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