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Original topic:

Could not find sim card manager on my Samsung galaxy s20 5g Ultra

(Topic created on: 18-09-2020 06:23 AM)
BBalogun
First Poster
Options
Galaxy S20 Series

I tried to set up esim on my Samsung galaxy s20 5g Ultra. Checked the internet on how set up esim and i discovered that sim card manager tool is needed to add the esim on the phone but unfortunately I could not seems to find the function on my phone. I went to my mobile carrier they could not find the tool as well. 

Any idea please?

14 REPLIES 14
BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

Hi @BBalogun 

 

What's the full model number of your phone please?

 

It will be on the retail box or in Settings > About Phone.

 

A good way to search a phone is to swipe up and use the Search Bar at the top.

 

 


Current Phone > Samsung Z Fold³ 5G.

0 Likes
BBalogun
First Poster
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Galaxy S20 Series

Hi BandOfBrothers,

Thanks for your response.

My phone model is SM-G988U1.

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faris2
Apprentice
Options
Galaxy S20 Series

I have the same issue 

0 Likes
ironass
Hotshot
Options
Galaxy S20 Series

Do you have a U.S. carrier minority variant like BBalogun, the respondent before you?



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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faris2
Apprentice
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Galaxy S20 Series

Yes, at&t

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faris2
Apprentice
Options
Galaxy S20 Series

but not minority variant 

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ironass
Hotshot
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Galaxy S20 Series

You mean the unlocked version... SM-G988U or SM-G988U1?



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
0 Likes
faris2
Apprentice
Options
Galaxy S20 Series

Yes, SM-G986U

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ironass
Hotshot
Options
Galaxy S20 Series

SM-G986U = U.S.A. country minority variant of the Galaxy S20+ 5G

 

In that case it will be a single SIM model and not the same as the D/S, (dual SIM), global model.  See...

Samsung Galaxy S20+ 5G (SM-G986U)

 

"With one SIM card slot, the Samsung Galaxy S20+ 5G (SM-G986U)"



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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