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Original topic:

claiming

(Topic created on: 19/08/20 16:36)
jcoleman92
New Member
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Galaxy S20 Series
Can anyone help me with this?

I have the s20 received my device on the 30th of July. I am unable to claim my buds+ for some reason can someone help?
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4 REPLIES 4
Thornetto
New Member
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Galaxy S20 Series
I believe you have to wait 30 days from date of purchase before claiming for the free buds, also have upto 60 days to make the claim. At least that's what 02 told me
CarloL
Moderator
Moderator
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Galaxy S20 Series

Hey! Have you tried claiming the Galaxy Buds+ from the Benefits section of the Members app? If you are still struggling to claim them, can you confirm which retailer you ordered them from?

 

Mul
Observer
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Galaxy S20 Series
I'm having an issue with claiming the AKG Y500 headphones. getting this message. Can't participate in this event. Check event details for eligibility.

(BNF.403.111) im witin the date range. I bought by clicking on the offer. whats wrong?

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jcoleman92
New Member
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Galaxy S20 Series
I purchased my device on the 30th of July from o2
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