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Original topic:

claiming galaxy buds+

(Topic created on: 01-08-2020 02:39 AM)
Danfletcher
First Poster
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Galaxy S20 Series
Has anyone else had trouble claiming the new galaxy buds + when brought s20 ultra with o2? 
I brought mine on the 4th of July and it said on the slip of paper that came with the phone that I could claim these galaxy buds+ free  30 days - 60 days from purchase. So after spending days looking how to claim them because it wasn't on the samsung members benefits section (as described on the slip of paper received with my phone) I found a link on the Internet to claim through. I checked it 4 days ago and it said it wasn't available yet to claim and after checking again tonight it say's I've missed the chance to claim for the buds and the claim link has expired? I don't get it, or was it just a scam between Samsung and o2 to get me to buy a new s20 ultra with the intention to be able to claim for the galaxy buds + (which I was highly looking forward to) 
5 REPLIES 5
AGirlnHerWolf77
First Poster
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Galaxy S20 Series
https://20202.samsungpromotions.claims/gb/en/claims/o2summer/get-started

try this link :smiling-face:
you have to wait 30 days after your purchase date but do it before the 60 days other wise you'll miss it! provided you bought it within the time frame stated if not there is a link to an earlier promo at the bottom! hope this helps!
Tertianend
First Poster
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Galaxy S20 Series
no but samsung wouldn't let me claim the original galaxy buds when I purchased my note 10 plus 5g
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k9laura
Journeyman
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Galaxy S20 Series
this link worked for me yo register the claim
Ems87
First Poster
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Galaxy S20 Series
I am having the exact same problem - purchased on the 29th June so cannot use the current option in the link, click on purchased before and advises the promotion is no longer available. yet, I was advised that I needed to claim im a 30-60day window!
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Iainh127
First Poster
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Galaxy S20 Series
Thanx for the link, registered and got reply one minute later saying my claim was valid and buds will be sent within next 45 days