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Original topic:

Claiming Free Watch

(Topic created on: 13/05/20 15:03)
Crashtest1
Explorer
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Galaxy S20 Series

Hey,

 

I ordered a Samsung Galaxy S20+ and I have been unable to claim the free watch through the members app. 

 

I get an error code (api.cam_1006.400) and told to check the eligibility, I meet all the requirements for eligibility so I'm at a loss. It was the free watch that swayed me into getting the plus. 

 

I've tried a couple of guides where I sign into Samsung pay and reinstall the Samsung members app. Any idea?

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51 REPLIES 51
TomHume
Apprentice
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Galaxy S20 Series

Can I claim as got the 20 ultra note

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m78
Apprentice
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Galaxy S20 Series
sorry i have not seen a promotion with the Note, only s20, s20+, s20 ultra. Maybe Samsung will extend it to Note or offer something else but don't think there is anything at moment.
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