I have tried through the members app to claim the watch. Phone purchased today 11/01/2021 as soon as I hit the uk tab it goes to a blank screen. Says I have until 11/02/2021 to claim but not letting me in to claim. Help please
o was struggling to do it, if you go to the link I have provided it say at the bottom "click here" for a business purchase mine was also a personal purchase but it allowed me to do it throught link hope it helps. https://www.samsung.com/uk/watch-active-offer/
I'm quite sure the promotion regarding purchase of the S20 and claim free Samsung watch has now expired. I may be wrong but it does state on the members site that the promotion has indeed expired. This may be the reason for your lack of information and blank page. Let me know how you do get on though. If you have indeed been given incorrect information I can help you take that further.