This information can easily be found from the Samsung website.
I remember from last year a few people believed they'd would be shipped with the Phone.
Some took a few weeks to validate.
Pre-order a Galaxy S20 Ultra 5G or S20+ 5G smartphone between 11.02.20 - 08.03.20
Claim through the Samsung Members App on your new device between 10.03.20 - 31.05.20. You'll need to provide proof of purchase
Our team will review your claim, and you will receive an email to confirm when it has been validated.
You will receive your Galaxy Buds+ within 45 days of validation.
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Well if your on call and still working whatever you are doing is essential so fair play to you,I'm a barman so stuck at home most days god how I miss work, getting my buds is something to look forward to,