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Original topic:

claim pre order gift

(Topic created on: 11-08-2020 12:09 AM)
1194 Views
40368
Student
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Guys, I'm not seeing the option to claim the free gift on the app? I've pre ordered through virgin media and there is supposed to be a banner to cla the free gift on the benefits page, but the only thing I see is the banner to preorder? The app is up to date. 
7 REPLIES 7
Mandy76
First Poster
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I'm having the same issue.
I can't find any help with this anywhere.
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Mounir90
First Poster
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me too. anyone any ideas?
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40368
Student
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Just chatted with Samsung and you can claim from 20 August until 20 September. So we gotta wait.
bajannat
Apprentice
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me to ordered a Samsung phone, got sent a leaflet to claim my free gift on the members app, can't see anywhere you claim it
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TessM
Mastermind
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Hey all!

 

You will need to claim this from your new device so you will need to wait until you received it, which will be pretty soon! 

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SubodhSingh
First Poster
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please check on notification area for claiming link, although I m getting error message "please check eligibility to participate in this event" . I m trying to claim thru my new device note20ultra. anyone have faced such issues?
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Roseby
First Poster
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I am not being given the option to claim the Fit Charge offered with my purchase of new phone from EE
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