15-01-2021 12:01 AM in
Hi i purchased a S20 on the 28 Dec but jave been told my phone will not get to me until 15 January 21. To claim the free watch offer i have to claim by the 12 Jan 21.
The free watch offer was one of the reasons to upgrade and now it looks like I cant claim this offer due to delivery periods and supply over christmas.....think i have been duped over this offer and might just return the handset unless Samsung can help
15-01-2021 12:31 AM in
19-01-2021 01:30 PM in
I have exactly the same problem here!
I ordered on 5th of Jan 2021 thinking it's great deal to upgrade my phone. Then new S20FE arrived on 18th.. with a delivery note saying "oder date 14th Jan 2021"
Although I have a confirmation email from three on 5th January 2021, according to Samsung promotion team, it's not within the promotion date. I appealed that I ordered on 5th Jan+ waited but they seem like ignoring mu claim.
19-01-2021 02:08 PM in