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Original topic:

Chat support and phone support

(Topic created on: 28-09-2020 02:23 PM)
fabien1616
Apprentice
Options
Galaxy S20 Series

Sorry but chat support is rubbish the adviser had no clue about my problem with the notifications button being greyed out.

as for the phone support that just rings some potential fraud line. I’ve just spent over a thousand pounds on my new phone and would expect some degree of knowledge from what’s supposed to be experts.

4 REPLIES 4
Anonymous User
Not applicable
Options
Galaxy S20 Series
so what the problem with the phone.
someone here maybe able to help with a solution.
fabien1616
Apprentice
Options
Galaxy S20 Series

I can’t control notifications in the apps such as phone, messages etc as the “show notification” button is constantly greyed out and I am unable to switch them on or off. Any help would be very much appreciated.

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Anonymous User
Not applicable
Options
Galaxy S20 Series
is the Sim card in the sim 1 slot.
check your settings in sim manger. other than that all I can think of is a factory reset.
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fabien1616
Apprentice
Options
Galaxy S20 Series

Hi yes it is.  Not to keen to do factory reset at the moment hopefully I will find an answer thanks anyway

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