15-01-2022 12:04 PM in
So I recently bought an S20 through tesco mobile and asked them to swap my old phone number from giffgaff to tesco, (I've had the number for 12 years, I wasn't about to give it up now!)
Tesco have said that they have transferred everything across but the number on the phone is still showing the tesco number, not the giffgaff one, meaning the phone is not receiving any messages.
I can send from the giffgaff number, but replies are going to the original giff gaff sim.
Tesco online help are rude and unhelpful. Pls help.
16-01-2022 10:31 PM in