change phone number

[Anonymous User]

How do I delete  an email address as it keeps  showing an old phone  number

[strawberry cake]

sorry, where does the number shows please?

[Steven9761]

CONTACTS/EDIT CONTACT. Click on the - sign at the incorrect phone number, or amend it to the right one, then click SAVE at the bottom of the window.

[Anonymous User]

hi sorry I meant on samasung account I keep trying to delete but every I reopens bit still shows old email. Will I have to simply delete my whole Samsung account and restart from scratch. this is a nightmare b

[Steven9761]

I'd suggest temporarily disabling syncing with your Samsung account, then amend/delete the wrong phone number, then use your Samsung account to BACKUP the new info, thus over-riding whats already stored on the Samsung servers.

[Anonymous User]

how dobi do this

[Steven9761]

SETTINGS/ACCOUNTS & BACKUP/SAMSUNG CLOUD/SYNCED APPS. Switch CONTACTS (bottom of that window) OFF. Amend/delete the wrong number, then switch CONTACTS on again. Click the BACK ARROW (top left)to return to the SAMSUNG CLOUD page, then click BACKUP. Before you do this, you might want to delete any current backups, in case your main problem stems from there.

[Anonymous User]

I've deleted back up which was showing as old phone . now how do I delete that email which is showing at top of account and use correct email. thanks for patience

[Steven9761]

Assuming the incorrect email address is linked to the Samsung account, open up your PROFILE in the Samsung account, and see if it allows you to change the email login address.

[Steven9761]

In the main SAMSUNG MEMBERS page, click on the 3 dots, top-right, then click SETTINGS/SAMSUNG ACCOUNT/PROFILE INFO. You should now see the address associated with your Samsung account. Click on it, and you should be offered a chance to change it. Remember to take a note of your new login address, as you will need this to access other Samsung services that require your Samsung login info.